4-Star Center and 5-Star Quality Measure!

Where do I start...she fell in the bathroom and hit her head, leaving four injuries. I mark needing stitches, one needing staples, and two deep contusions. She was barely conscious when I got to her. The EMS came and stopped the bleeding. We went to a local emergency room where she got X-rays and was examined. Surprisingly nothing was broken but, there was head damage, but no internal bleeding, which she has had before. I say she had a concussion, that's just because I know my wife. She also had a neck sprain, and she sprained her hand. She couldn't move, but even when she could, she didn't want to move due to all the pain and headaches that came with moving. We were told that she needed to go o a nursing home. She was an RN. She had broken her hip in the past at a different nursing home. So we tried to go there at first, but they were full. I remember my wife picked up a shift at the Arbors agency on night shift many years back, and even then, there was never anything bad to say. We knew coming here would be the best choice, even though it was our second choice. I can't express how much the staff has gone out of their way for my wife and myself. With me being there and never leaving her side all staff from top to bottom, from the office to the unit, you all made sure both my wife and I were comfortable. This stay has been comfortable and pleasant, and everyone has been very kind. She is now able to move her head and hand. She still gets some dizziness, but I'm just grateful to see her up in the wheelchair trying. Without a doubt, how could I say all this and not recommend the Arbors to others? Thank you for always helping me and directing me. If you didn't have the answer, you made sure you found someone and brought them to me with solutions. The team on the unit and therapy is the A-team!

I came to Arbors at Delaware for rehabilitation following a hip surgery. I had the option of returning home, or choosing inpatient physical therapy, and I’m glad I chose the Arbors. The therapists are knowledgeable and encouraging, and I made better progress working with them than I would have at home on my own. Everyone on the staff is always willing to help and work hard to make you feel at home. I very much enjoyed my stay at Arbors at Delaware and I would recommend the center and the services to all of my friends and family.

I was admitted to the Arbors at Delaware in July, for intensive wound care. Two months later, I was readmitted to the hospital for a second surgery. The doctor at the hospital wanted to know when I had my skin graft done. I told him I didn’t have a skin graft, but the progress was from the care that I received at Arbors at Delaware. Needless to say, I was only in the hospital for four days this time, compared to nine days after the first surgery. The Arbors at Delaware has a great nursing team and management staff who truly care about the residents they have, as well as offering support to the patients’ families.

My recent stay at Arbors at Delaware exceeded my expectations. The staff was both helpful and friendly, and the food was wonderful. The Therapy Department is knowledgeable and caring with the residents. I would recommend Arbors at Delaware to anyone needing rehabilitation.

The comprehensive services at Arbors mimic inpatient hospital care. Rehabilitation to discharge home and independence are the Arbors’ goals.